Comments on: Time For Some Truth In Online Advertising

By: rdgubaten

rdgubaten — Fri, 25 Mar 2011 07:59:41 +0000

TThanks for this useful article on making money online. It will help new bloggers attempting to make sales in online business.
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By: James Martell

James Martell — Sun, 20 Mar 2011 23:44:51 +0000

I am sorry to hear about your sister. The customer does suffer. It also hurts everybody on both sides of the equation — the buyer and the seller. The buyer doesn’t know who to trust. The seller is fighting an uphill battle.

By: James Martell

James Martell — Sun, 20 Mar 2011 23:42:59 +0000

Great question!

I guess first off I would be thoroughly annoyed. I would ask for a refund of the ebook. It isn’t unreasonable to expect a certain level of customer service (even if you missed the 48 hour expiration period).

It is very unfortunate that a “well known name” doesn’t value you as a customer. It’s obvious they don’t by the lack of attention after the sale. It’s easy for everything to be all well and good while they are selling you on their product.

Sorry, but I feel it i’s pathetic that they don’t have enough business sense to value you as a customer. I wonder how many of their customers feel the same.

I would also never buy from them again. It’s a tough stance, but I make it a point of not doing business with any company large or small if they don’t offer telephone-based support.

We do live in the communication age.

My wife Arlene has been handling our support desk for years. She routinely receive calls with a few seconds of silence from a stunned caller who can’t believe she actually answered the telephone.

http://jamesmartell.com/help-desk/

Your experience is unfortunately an epidemic.
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By: Jules

Jules — Mon, 07 Mar 2011 01:12:18 +0000

Ah the sales funnels! You know, when I come across an ebook I’m interested in buying, if I have to scroll through an agonisingly long sales pitch before being able to find the checkout button OR I am bombarded with upsells, I won’t buy the book.

The world is becoming more knowledgeable and more tech-savvy. Don’t insult your customer’s intelligence!

Great post James, thanks!
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By: Ryan

Ryan — Wed, 02 Mar 2011 22:08:49 +0000

I can’t get my head around those long copy sites. Who’s going to read that much hard sell hype. The template stands out a mile away, and the fake certificate and little rosette are the funniest.
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By: craftybegonia

craftybegonia — Wed, 02 Mar 2011 22:03:37 +0000

Thank you so much for your aticle and for encouraging honesty! Some people hype things up and then the customber sufferes a bitter disappointment. That happened to my sister and so I know about that.
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By: jackie861

jackie861 — Wed, 02 Mar 2011 09:28:58 +0000

This is a great post!

I have a question? What happens when you buy a product from a well known name in this business, you’ve downloaded the ebook, (by the way info in the ebook is very useful and I’m using as we speak), but you missed the bonuses which were offered . (48 hour expiration which I missed).

Then you’ve written several emails(5 to be exact) to the promoter of the product, the customer support all to no avail. But, you continually receive daily email from the promoter.

Of course I realize it’s awebber generated emails. How would you handle this situation?

By: netshop01

netshop01 — Wed, 02 Mar 2011 07:28:06 +0000

But they DO work. They prey upon people who may be desperate to earn some additional money. They are looking for a lifeline. Others are just looking to make some money to improve their lives. Plus it is very difficult to know who to believe.

There are a lot of very slick sales letters out their. Very convincing. It is also not at all uncommon for an unscrupulous marketer to spend many times more money on the “marketing” than on the creation of the actual product.

By: netshop01

netshop01 — Wed, 02 Mar 2011 07:22:41 +0000

Agreed. The consumer as mentioned in my comments directly above yours is also part of the problem. They can also be a big part of the solution by using a little more common sense.

By: netshop01

netshop01 — Wed, 02 Mar 2011 07:21:00 +0000

Agreed. The consumer is also a big part of the problem. Case in point. An associate of mine forwarded me an email with the subject line “$308,504.09 a month AT THE CLICK OF A BUTTON”. Can you smell a scam? Of course you can, but people are still buying this crap.

I do also agree with your post “Recipe for Disaster: Failing with Organic Traffic”. It was a good read and great reminder of all the traffic that’s available for a little hard work.
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