Comments on: Changed the support ticket system and time for content!

By: Trisha

Trisha — Sun, 27 Feb 2011 19:27:10 +0000

Thanks for the prompt reply Andy, I’ll see what I can do about escalating upgrading my WP. Perhaps you could de-link my earlier comment so at least folks won’t easily find my site? I do love your plugin, so it will be nice to get it back working as quickly as I can.
Trisha´s recent blog post ..Finding Inspiration to Write About Far Off Places

By: Andy Bailey

Andy Bailey — Sun, 27 Feb 2011 07:38:43 +0000

hi trisha, there is no version that will work with wp 2.8.4, you should upgraded your wordpress before considering installing more plugins because that version has serious vulnerabilities and now everyone that reads your comment knows that you have an insecure wordpress.

FYI.. You can contact me in the dashboard by submitting a support ticket, under ‘support’ or find the link on the page marked ‘help desk’

By: Trisha

Trisha — Sat, 26 Feb 2011 00:33:57 +0000

Hi Andy – hoping you can help…..apparently I must need an older version of ComLuv since in the last couple of days I’m seeing a message saying that the version I’ve had is no longer supporting the WordPress version I use, and I’m not ready to upgrade WordPress. Unfortunately this error is also preventing ANY comments from being posted, so for now I’ve removed the plugin. I also could not find a way to contact you – there’s no contact form or method on your site.

Thanks!

By: Andy Bailey

Andy Bailey — Sat, 01 Jan 2011 13:47:19 +0000

I have removed the site so you should be able to submit a ticket now.

By: Stacy (the Random Cool Chick)

Stacy (the Random Cool Chick) — Fri, 31 Dec 2010 15:19:03 +0000

I wish I could submit a support ticket, but my site has been suspended and I can’t figure out how to contact you to rectify that situation. I noticed a few days ago that my feeds were having an issue – turned out after updating some of my plugins at WordPress, they were messing with my feeds, so I’ve since disabled them, fixing my feeds. But now I can’t seem to get my site ‘unbaned’ as it’s been suspended. HELP! And Happy New Year!

By: Andy Bailey

Andy Bailey — Mon, 20 Dec 2010 18:16:31 +0000

you need to log in and see the link at the top left for submitting a support ticket. please do that and make sure you leave the relevant urls for where you’re seeing the problem and what url you’re trying to comment with.

By: evanhadkins

evanhadkins — Sun, 19 Dec 2010 23:06:06 +0000

I can’t figure out why I am not getting my last post to show. My feed works and I have entered the blog url correctly. I get ‘No last blog post to return’ but I simply can’t see what I have done wrong.

I couldn’t find how to get to your ticketing system. The support tab brought me here.

By: Britt Phillips

Britt Phillips — Sun, 28 Nov 2010 15:09:44 +0000

Outstanding. Looking forward to it.
Britt Phillips´s recent blog post ..Subconscious Stress Free Day – Lay the foundation for a stress free day

By: Andy Bailey

Andy Bailey — Sun, 28 Nov 2010 09:35:45 +0000

I have the option to show on pages enabled in the next update of commentluv, it should be coming out soon. I am waiting to see if there any more updates or fixes that need to be added before I do the update.

By: Britt Phillips

Britt Phillips — Sat, 27 Nov 2010 00:21:50 +0000

Andy I love the CommentLuv plugin. I just wish it would show up on ALL pages and not just POSTS. Am I the only one with this issue? I have 20 blogs and wanted to put this on them all. The issue is I have lots of pages that accept comments and I obviously want people to be able to benefit from CommentLuv and encourage them to post comments on the PAGES as well as the POSTS.
Britt Phillips´s recent blog post ..Complete 53 Volume Subliminal Library Special Offer