I have put a new support ticket system in place on the main page under Support, hopefully this will work a lot better than the support plugin that puts tickets in the dashboard and it’ll help me to build a knowledge base from tickets that are submitted. Feel free to use it to submit requests for plugins or features for the site.

I have got to almost 90% of the backend code for registering urls, confirming luvlinks and getting the database ready for a categorized top commentluv bloglists so now I can start putting up the tutorial texts and videos as well as implement the money making widgets and plugins that ComLuv members will be able to use to generate a little bit of extra money from the posts they create.

I’m really pleased to be almost looking back at the ginormous task that was the rewrite of the API and design of the new theme! I don’t think I’ve worked this hard on anything ever before in my life. I had an almost anti-climatic end to it after my filmed interview with UKFast. I was so relieved to have gotten the new theme up in time for the interview and to be at the stage where I could start creating the content again that I hit a wall (mental one) and it took 3 hours of crap tv to drive me back here to my seat infront of my dual monitor, quad core, multi mb/gig/terabyte trio of loveliness (broadband: 20MB, RAM: 6GB, HDD: 2TB) .

I made it though, I’m right here and tomorrow I buy a new notebook to complement the new system I have for managing todo lists (more about that in another post).

Please take a look around the site and use the features like registering your url and adding a site description to it with category and keywords and let me know if you experience any problems by using the new support ticket system.

6 Responses to “Changed the support ticket system and time for content!”

  1. Barbara Ling, Virtual Coach 22. Jul, 2009 at 12:08 pm #

    I was so relieved to have gotten the new theme up in time for the interview and to be at the stage where I could start creating the content again that I hit a wall (mental one)

    I hate it when that happens. I generally retreat to my room with a nice hot bowl of soup and a book but in the back of my mind, I realize….Jeepers, the work I need to do ain’t going away simply because I’m not doing it!!

    Kudos on your achievements so far.
    Barbara Ling, Virtual Coach´s last blog ..#1 way to make money online with CommentLuv longterm – Part 2 My ComLuv Profile

    • Andy Bailey
      Twitter:
      22. Jul, 2009 at 12:14 pm #

      Seeing the wall and hitting head first is something that regularly happens to me when I leave things too long and end up going at it like crazy until it’s done, right after is crash time and I cannae be bovvered for at least a few hours to sometimes days afterwards! :)
      Andy Bailey´s last blog ..How to turn off Feedburner redirects My ComLuv Profile

  2. Hesham
    Twitter:
    23. Jul, 2009 at 2:23 pm #

    It’s really great what you are doing here Andy!
    keep up with the good work!
    Hesham´s last blog ..Zebida Weekly Tweets 2009-07-22 My ComLuv Profile

  3. BunnygotBlog 23. Jul, 2009 at 11:50 pm #

    This is what I have been looking for. Thanks
    BunnygotBlog´s last blog ..Wislawa Szymborska, Nobel Prize Laureate & Poet My ComLuv Profile

  4. BK 24. Jul, 2009 at 12:59 am #

    Yes, I agree with the lady and guy that you have done wonderful things so far. Comment Luv makes blogging fun and enjoyable. I have just submitted a support ticket and it appeared to work fine.

  5. VoOThemes 26. Jul, 2009 at 2:54 am #

    Something really interesting whoooo M developing blogger themes and hope to use your system on those
    VoOThemes´s last blog ..VoO Girly Nature Blogger Template Wordpress Conversion My ComLuv Profile

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